Privacy Policy

Last updated: 29 September 2026

No Contact Tracker: Letting Go ("the App", also called Letting Go Journal) is built by Known By One LLC. It is available for iPhone and for Android. This policy explains, in plain English, what data the App handles and what we do with it.

Short version

We don't collect any of your data. Everything you write — journal entries, reasons, letters, mood check-ins, streak progress, quiz results — stays on your phone. We have no servers. We can't see your entries. We don't have an account system. We don't use analytics, advertising, or trackers. The Android app has no internet permission at all.

What stays on your device

The following information is stored only on your phone and never leaves it:

• Journal entries and mood tags (encrypted on the device)
• Unsent letters (encrypted on the device)
• Reasons you've added
• Streak history, reset dates and any note you add to a reset
• Mood check-ins
• Attachment style and pattern quiz results
• Notification preferences and reminder times
• The name and phone number of someone to call, if you add one

On iPhone this is stored with Apple's secure storage (SwiftData and Keychain); reasons can include photos you add, and the App keeps your first-launch date (used to keep free access for early users when pricing changed). On Android it is stored in the App's private storage, with the encryption key held in the Android Keystore. The Android app turns off Android backup, so none of it is copied to the cloud or to a new phone.

If you delete the App, this data is permanently deleted with it. We have no copy.

The pause (Android only)

On Android you can choose apps, such as WhatsApp or Instagram, where the App shows a breathing pause before the app opens. To do this the App uses Android's Accessibility Service (the AccessibilityService API), and only if you agree to it on a separate screen and switch it on in Android's settings.

• What it reads: only the name of the app that just opened, and only for the apps you chose.
• What it does with it: shows the pause first, and counts it on your phone (for example "15 urges caught"). It stores the time of each pause and whether you chose "I'm okay now" or "Open anyway". It does not store which app it was.
• What it never does: it doesn't read your messages, your screen, your contacts or what you type, and it doesn't tap or act on your behalf. Nothing it reads is sent anywhere.

To let you choose the apps, the App reads the list of apps on your phone that have a launcher icon. That list is shown to you and never leaves your phone. You can turn the pause off at any time in the App or in Android's settings.

What leaves your device

Only two things ever leave your device, and only when you do something that requires them:

1. In-app purchases. When you tap the purchase or restore button, your phone talks to Apple's App Store (iPhone) or Google Play (Android) to process the transaction. On Android this goes through the Google Play app on your phone; the Letting Go app itself has no internet access. We never receive your payment details. Apple's privacy policy or Google's privacy policy applies.
2. Tapping a link in the App (e.g., this Privacy Policy or the Terms). Your browser opens the URL — standard web behaviour.

That is the complete list. The App makes no other network calls. If you ask for a rating, the rating card is shown by the App Store or Google Play and is handled by them.

What we don't do

• We don't have user accounts or sign-in.
• We don't sync your data to the cloud.
• We don't use analytics (no Firebase, Mixpanel, Amplitude, etc.) or crash reporters.
• We don't use advertising, advertising IDs or marketing trackers.
• We don't use AI to read what you write.
• We don't share your data with anyone, because we don't have it.
• We don't use your contacts, microphone, camera, location or health data. Your fingerprint or face is checked by your phone when you lock the journal; the App never receives it.

Notifications

If you turn on the daily check-in or the mood check-in reminder, the App schedules local notifications with your phone's own notification system. They are created on your phone and never reach our servers (we don't have any).

Health

The App is a self-help tool, not a medical device. It does not diagnose, treat, cure, or prevent any medical condition. For medical advice, diagnosis or treatment, talk to a healthcare professional.

Children

The App is not directed at children under 13. We do not knowingly collect any data from anyone, including children, because we do not collect data.

Changes to this policy

If we ever change this policy, we will update the "Last updated" date and post the new version at this URL.

Contact

Known By One LLC. Questions: thewellfrogproject@gmail.com